In this privacy policy, you can make yourself familiar with the way we are collecting or processing personal data about you which complies with the General Data Protection Regulation (GDPR), the Data Protection Act 1998, and any other relevant information. This privacy policy applies to the site and all products and services offered by our business.

In this document ‘we’ refers to ‘Supreme Bouncy Castles’ and our representatives. ‘You’ refers to visitors to our website, social media and our customers.
 
Our data protection officer and company owner is Greg Kornas, who is responsible for making sure that your data is processed and stored safely.  You can contact Greg via the following methods:
e-mail: info@supremebouncycastles.co.uk
telephone:  07555106231
writing: Supreme Bouncy Castles, 126 Herbert Avenue, Poole, BH12 4HU.
 
Why do we process and store your data?
We need to store and process your data if you make an enquiry or place an order with us. This is to allow us to provide our services as a Bouncy Castle Hirer and for tax and insurance purposes.

Personal data means any information about an individual from which that person can be identified. Information we collect includes:
Identity data - full name, residential address, IP address and your contact details (telephone number and e-mail address).
Transaction data - details about payments from you and other details of products and services you have purchased from us.
Technical data - information provided by Google Analytics and social media platforms (e.g. Facebook, Instagram, TikTok, etc.) in relation to the technology on the devices you use to access this website.  
We only store or process data which you have given directly to us, by filling in an online booking form, corresponding with us by phone, post, email or otherwise, and which we need to run our business.

What if you fail to provide personal data?
If you fail to provide your personal data, we may have to cancel a booking you have with us or decline our service, but we will notify you if this is the case.
How long will we keep your data?
We may need to keep your personal data for up to 5 years from the date of your booking, for tax and insurance purposes. After this date, your data will be anonymised, unless you have ‘opted in’ to receive ongoing communications from us.

Who has access to your data?
Our data protection officer is responsible for managing access to the personal data we store and process. Only the data protection officer and authorised members of staff will access your data. We do not sell or give your data to any third parties for their marketing purposes.
Our company is hosted on the ‘Wix.com’ platform. Wix.com provides us with an online platform that allows you to make a booking with us as well as manages our email address. Your data may be stored through Wix.com’s data storage, database and general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by us adhere to the standards set by Payment Cards Industry Data Security Standards (PCI-DSS). PCI compliance helps to create a secure environment by improving the quality of the cardholder data in order to reduce the rate of credit card fraud cases. In addition, it ensures that the data for each payment is stored securely in a tamper-proof manner.
We use a number of social media platforms. If you contact us and send your details over a social media platform, that platform may keep a copy of your messages.

Who else might your data be shared with?
We reserve the right to share your personal data with other third parties if required for legal reasons. For example, in the case of an insurance claim, a tax audit, or to prevent and detect crime, including fraud.

How can you see what data we store about you?
You have the right to request details on any data we store about you. We can send a copy of your data to the email address you entered when using our services.
Non-personal identification information
We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Your right to deletion
If you were previously a customer or client of ours, we might need to hold onto some of your data for tax or insurance reasons. Otherwise, we will happily comply with your request as best we can.

How can you opt-in or out of our marketing messages?
You can manage your marketing preferences at any time by clicking the link at the bottom of the emails we send, or by getting in touch with us through any other means.

How does our website use cookies?
Our website stores cookies on your browser to allow you to place an order with us. Our website’s cookies are temporary and cannot be used to identify individual visitors.
Third parties might also set cookies on your browser. We use Google Analytics to monitor the performance of our website, for example. Third parties have their own cookie policies.

How do you make a complaint about our use of your data?
                                                                                  is the authority for data protection in the UK. If you have an unresolvable problem with us and our use of your data, they are who you should contact.

We reserve the right tom modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
 
If you  would like to access, amend, correct or delete any personal information we have about you, you are invited to contact us at: info@supremebouncycastles.co.uk or send us mail to: Supreme Bouncy Castles, 126 Herbert Avenue, Poole, BH12 4HU.